AS
Andre S

1 reviews | Active since Aug 2023

20 Feb 2024, 06:19

No Service - But They Will Expext You To Pay For It

Absolutely pathetic service.

I cancelled my policy end of January, but requested an extension until end February. Many forms later and no replies from new business ot customer service - just to confirm I had no cover for all of February.

And now I get a debit statement for March. My policy was cancelled in JANUARY. Wake up.

I've tried to contact you and sent numerous emails (I have 4 or 5 reference numbers already) and just get no reply - just the same unhelpful automated email that says you'll get back to me. I'm still waiting, since January.

Go anywhere else.

0
Replies (1)
Momentum Health
Momentum Health's reply20 Feb 2024, 08:17
Official
Dear Andre Swanepoel

Thank you for bringing this to our attention , we will investigate and provide feedback accordingly.

Kind regards
Priscilla