lV
leanne V

1 reviews | Active since Mar 2015

02 Aug 2016, 09:48

No service

<p>This is now 3 months back that i have asked to change my bank details!! no phone calls back or a replay on e mail exept the one saying that my e mail has been received and that someone will get back to me. The debit order is still going of on the wrong account!! what more would you like me to do, I have phone, e mailed, sent letters as requested, filled in forms, but still.... cant you change bank details!!????</p> <p> </p>

0
Replies (3)
Momentum Health
Momentum Health's reply02 Aug 2016, 11:32
Official

Dear Miss L Visser

With regards to our telephone conversation , once again I apologize for the inconvenience and the irritation this has caused you. I assure you ,once we receive the completed company letter with the bank details and the authorized signature , the bank details would be updated.

Kind regards

Roger Naidoo

Momentum Health
Momentum Health's reply05 Aug 2016, 10:12
Official

Dear Miss L Visser

Thank you for emailing me the forms . The bank details has now been updated and I have emailed you the confirmation . I trust this query has now resolved.

Kind regards

Roger Naidoo

lV
leanne V's update05 Aug 2016, 10:16
Reviewer Update

Good day Roger

Thank you very much for your help and for sorthing this out for me.

Regards

Leanne