No response on claims

Worst service I have ever encountered. Definitely looking at other medical aid options who don't hide terms and conditions and actually tell you what you are paying for. I absolutely do NOT recommend momentum to anyone and will be sure to spread the work on their dishonesty!!!! Don't fall for their bull advertising, you are never covered the way you need to be, especially to new mothers who have to worry about other expenses! Discovery might be my next step... Can anyone recommend a decent medical aid?

I will be taking this further to the Council of Medical Schemes. I have done some research. * PMBs, co-payments and deductibles - there are a limited number of instances where a medical scheme may charge a co-payment for PMBs. These include occasions when a member may elect to use a provider who is not part of the scheme's designated service providers (DSPs). This does not, however, extend to cases that are clearly of an emergency nature or the appointed DSP is not accessible to members. In all these cases the scheme is obliged to pay for PMBs in full and without co-payments or deductibles