No Response from Momentum Health

<p>Claims payment was made to the Dr instead of myself after I had paid and sent proof of payment through, together with my email stating to be paid to MEMBER not SUPPLIER! They apologised but said I must wait until their next payment release date, when they made the mistake, not me.</p> <p>Managers are never available to speak to when you call, no one has the proper authority to release payments that were made in error. I have been emailing, trying to get a manager, who can actually help me, to speak to me and have had no response. I have had to resort to social media to get a response - hopefully.</p> <p>Claim was submitted on 10 November.</p> <p>This is the 4th time this has happened now.</p> <p> </p>