SA
Shaun A
1 reviews | Active since Dec 2013
17 Apr 2015, 11:59
No Medical AID Card Received for 3 weeks
Hi<br> I am a new client of Momentum and Recently using their Medical aid Scheme.<br> I have phoned in more than 5 times over the last 2 weeks chasing or trying to get my Medical Aid Card. I Cancelled my medical Aid with Discovery due to the same thing. They have sent me an email showing confirmation of Membership but again no Card Received . I phoned in again 5min ago and spoke to Tanya who advised that they have sent the card through but they cannot track it. (This is the second card being issued that i have not Received.<br>
Helpful (0)
Replies (1)0
Replies (1)
Momentum Health's replyOfficial
17 Apr 2015, 12:20Hello sadjecko,
thank you
Thank you
The cell number you provided on the complaint has an extra digit . I called your cell as per the number on our records on your medical aid profile and reached your voice mail. I have left a message and forwarded you an email.
Kind Regards
Roger Naidoo
thank you
Thank you
The cell number you provided on the complaint has an extra digit . I called your cell as per the number on our records on your medical aid profile and reached your voice mail. I have left a message and forwarded you an email.
Kind Regards
Roger Naidoo
Momentum Health's reply17 Apr 2015, 12:20
Official
Hello sadjecko,
thank you
Thank you
The cell number you provided on the complaint has an extra digit . I called your cell as per the number on our records on your medical aid profile and reached your voice mail. I have left a message and forwarded you an email.
Kind Regards
Roger Naidoo
thank you
Thank you
The cell number you provided on the complaint has an extra digit . I called your cell as per the number on our records on your medical aid profile and reached your voice mail. I have left a message and forwarded you an email.
Kind Regards
Roger Naidoo