JM
Jean-Paul Moodie

1 reviews | Active since Dec 2009

02 Dec 2015, 17:09

No Medical Aid Card/Correspondence in 8 MONTHS

After joining Momentum Health in April 2015, I am still waiting on a medical aid card, and some form of welcome pack detailing all benefits attached to the medical aid. I've been in touch with them to complain, but every time I get told that they'll issue a card (about 3/4 times now). <br> <br> No one follows up to check if there has been any delivery. Its been 8 months now and I'm not even sure if my cover is 100% in place. Considering moving to Discovery..<br> <br> Let this be a warning to anyone trying to join Momentum Health <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Health by hellopeter.com)</em></div>

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Replies (1)
Momentum Health
Momentum Health's reply02 Dec 2015, 17:12
Official
Hello jpmoodie,

Your posting has been duly noted. I can assure you that the matter will receive urgent attention and you will be contacted tomorrow.

Please accept our apologies for the frustration and inconvenience that this situation has created for you.

Kind Regards
Floraine van Buuren