vV
vettie V

1 reviews | Active since Feb 2017

27 Mar 2017, 13:36

No idea what is going on

<p>I made a Co-Payment for a CT Scan. I sent in this Co-Payment as a claim to be paid from my Health Saver account. </p> <p>My first call to Momentum was to ensure that the claim was received and if all was in order... It was according Momentum</p> <p>A Month later (5 phone calls, 5 reference no, ect) I get the same story : "Your payment was loaded into the pay run, and will reflect in you account next week". </p> <p>Week after week, I call Momentum (every time a 20min + phonecall), they say the same thing over and over.</p> <p>To this day no payment has been made!!!</p> <p>Lies Lies lies!!! That's what you get from Momentum. Truly the most frustrating Medical Aid Service provider that I have ever dealt with.</p> <p> </p> <p> </p>

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Replies (1)
Momentum Health
Momentum Health's reply27 Mar 2017, 16:56
Official

Hi Mr Naude

I have left a voice message for you, and will call in the morning to provide detailed feedback.

Kind regard
Bradley Pienaar