hH
hollie H

1 reviews | Active since Dec 2016

16 Dec 2016, 10:29

No help from Momentum

<p>I had to go for instructed cholesterol blood tests which I did in September. Momentum have still not received the tests. Everytime they tell me that I have to go for tests I tell them that I have... There had been made absolutely no effort from Momentum's side to get the blood tests or find out why they haven't received it. Instead they tell me to call the lab and ask them to send the test to different email addresses... I have done this, but still receive messages from Momentum that I need to go for tests. I have been losing out on approximately R300 - 450 worth of health returns for the last 4 months now simply because a blood testing lab and a medical aid do not know how to send and receive emails... And clearly nobody cares enough to help me as the client to get this resolved. I have done everything I can to try and getting this stupid results to Momentum, it would be great if they can just lift a single finger and try to assist me. </p>

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Replies (1)
Momentum Health
Momentum Health's reply19 Dec 2016, 08:55
Official

One of our consultants will contact you shortly to discuss your enquiry.

Kind Regards

Janet Behari