No feedback on my cancellation request after multiple calls!

<p>On the 5th of August I phoned to confirm I would like to cancel my medical aid, the operator advised they cannot do anything as I must wait for cancellation dept to phone me back. I have still heard NOTHING back from them after multiple follow up calls where the operator advises I will now have to pay for Septemeber, and only after arguing that I have already called do they concede that they can see I in fact did request a cancellation already.</p> <p> </p> <p>It really feels as though the process is being dragged out purposely to force another month's memebrship to be paid for.</p> <p> </p> <p>Utterly appaled by this level of service and I will be cancelling my car insurance too as this level of service is very worrying.</p>