BD
Brett D

1 reviews | Active since Nov 2012

06 Nov 2017, 14:47

No Feedback

Momentum is dropping the ball badly with communication. Most recently I have had health claim concern which it seems Momentum couldn't give a damn about. If I do not chase I will not hear back from them. Since the last time a called it has been over two weeks without a word. I have purposely held back from chasing them just to try and give them the benefit of the doubt, but almost 3 weeks and nothing. This is not one incident, this has been happening frequently with Momentum and Multiply over the last year.

I used to be the biggest supporter of Momentum. I have convinced my Wife to drop Discovery and join me. I have also convinced family and friends of the joys of Momentum and even moved all my vehicles under Momentum. Now I look like a damn fool because they have let me down. I am sick of asking for feedback. I am sick of being ignored. Perhaps it's time to go elsewhere.

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Replies (1)
Momentum Health
Momentum Health's reply07 Nov 2017, 08:21
Official

Dear Brett

Thank you for bringing this enquiry to our attention. One of our consultants will contact you shortly to assist .

Kind Regards

Roger Naidoo