HK
Henco K

1 reviews | Active since Dec 2018

15 Nov 2021, 09:10

No communication or payment.

The service received form Momentum Health is pathetic.

When I app**** for authorization for a covid19 test on 02 July 2021 I have received an email from them that clearly states that if I tested positive, they will pay for my full medical treatment. No mention of authorization or co-payment.

I have tested positive and was admitted to High care ICU.

After my discharge I had a couple of treatments.

Momentum Heath now refuses to pay some of the treatment and some of the service providers have started to threaten me with being handed over, due to non or short payment.

I have send Momentum Heath several emails, most of then they do not even answer, and if they answer the email, they answer only a very small part of the email.

0
Replies (2)
Momentum Health
Momentum Health's reply15 Nov 2021, 12:56
Official
Dear Henco

A consultant will contact you shortly to obtain all the necessary information required to assist.

Kind Regards
Debbie 
HK
Henco K's update17 Nov 2021, 08:52
Reviewer Update
Wow, still they do not communicate.
It is almost 48 hours later, and nobody have contacted me.
This is pathetic.