NO COMMUNICATION

This is by far the ABSOLUTE WORST medical aid I have ever dealt with. Suspension of medical aid after NOT communicating that the premium is going up in January after my monthly statement still reflected the old premium. I have sent them numerous emails asking for my monthly Healthsaver and Momentum statement... yes and Guess WHAT, no reply, I have been with them for almost 9 months now, they do not send proper breakdowns so you can see what your breakdown of savings is monthly, I always but always only get messages and emails stating , sorry your claim was rejected due to insufficient savings, please get someone TO SEND ME a claims breakdown so I can see what is happening with my medical aid, you pay through the roof for nothing.