1 reviews | Active since Mar 2015
NEED ASSISTANCE!!!!
<p>I have contacted Momentum health numerous times, the call centre agents answer but keeping saying Hello then put the phone down. I am angry as I am asked to pay an outstanding amount after I called and explained that there was a mistake on the form I completed and confirmed the changes telephonically, now I received an email stating my memberhip will be cancelled if I fail to pay this amount. I have sent so many emails to ********** to be called back or get some sort of assistance but nothing yet. I refuse to make any payment until my issue is resolved. STOP giving me reference numbers when you do nothing about the actual issue on hand.</p>
One of our consultants will contact you shortly to discuss your enquiry.
Kind Regards
Janet Behari
One of our consultants will contact you shortly to discuss your enquiry.
Kind Regards
Janet Behari
That is the feedback I keep getting Janet but I get a reference number after 3months of investigation has been done and its CLEAR, the date of the additional member to my medical aid just has to change from 22 September to 1 October. How on earth can I pay R881 for a member for the month of September when its only been 2 weeks, hence I called back to make the changes, I was promised this will be done. I pay my medical aid on time every month, I just refuse to pay the outstanding balance until this amount is rectified. I'll await your call.
That is the feedback I keep getting Janet but I get a reference number after 3months of investigation has been done and its CLEAR, the date of the additional member to my medical aid just has to change from 22 September to 1 October. How on earth can I pay R881 for a member for the month of September when its only been 2 weeks, hence I called back to make the changes, I was promised this will be done. I pay my medical aid on time every month, I just refuse to pay the outstanding balance until this amount is rectified. I'll await your call.
Good Morning Lineque
Thank you
With regards to our telephone discussion yesterday , i await the information required by our underwriting department to review the start state for your spouse .
Kind Regards
Roger Naidoo
Good Morning Lineque
Thank you
With regards to our telephone discussion yesterday , i await the information required by our underwriting department to review the start state for your spouse .
Kind Regards
Roger Naidoo
Good afternoon Lineque
Thank you
I am following up on your query . I have forwarded you emails and awaiting your response .
Kind Regards
Roger Naidoo
Good afternoon Lineque
Thank you
I am following up on your query . I have forwarded you emails and awaiting your response .
Kind Regards
Roger Naidoo