BT
Bianca T

1 reviews | Active since Apr 2017

11 Apr 2019, 12:24

My Ex-Husband is Still the Main Member - Despite having been removed two years ago.

Disappointed in Momentum's administration. My ex-husband has not been on my medical aid for more than two years, yet when doctors search my account, he is still listed as the main member. I still receive newsletters addressed to him.

How is this so difficult to get right??? I've in the meantime switched to a new Medical Aid, but am still stuck with Momentum until May.

0
Replies (2)
Momentum Health
Momentum Health's reply11 Apr 2019, 15:08
Official

As discussed a confirmation of membership reflecting that you are the principal member has been emailed to you.

Kind Regards
Debbie van der Haar
BT
Bianca T's update11 Apr 2019, 15:19
Reviewer Update
Funny - I've received nothing. Also checked numerous doctors accounts indicating him as main member.