Multiply your frustration.

Momentum Multiply has been nothing but a major source of stress this year.

First they changed from Premier to Inspire Plus. This caused major problems. They EVENTUALLY got this right and then decided to make more changes on the 1st of November. WHAT A MESS! It has never been this bad.

On multiple days this month I received no active calories and had to send them screenshots from Garmin. I waited 8 days for this to be corrected. It started again a few days ago. NO ACTIVE calories. I know exactly how they determine active calories. How on earth can you burn 753 calories in less than an hour and receive no active calories after syncing your device? It is clear the developers of the app does not know what they are doing and calling the call center is a complete waste of time. They simply pass the buck to the escalation team and the escalation team pass the buck to the app developers and they are obviously ***********. It is an endless roller coaster of frustration.

I've now been waiting for almost an hour for someone to respond on their WhatsApp line. You will have better luck calling the SA Post Office.

I've had ENOUGH of this nonsense. I'm moving my investment to Discovery as well as my medical aid. Apparently Discovery Vitality works without any issues.