Momentum=Useless

The new name for momentum should be useless. Because they cant assist with any of my problems, ive been trying to contact them sent multiple emails since last week because i cant register on the app because my surname is incorrecr. Ive sent them multiple copies of my id book, ive phoned numerous of times and no one can help me they just transferred my call 7 times. now they saying the only policy that is there is one that not active but my account has been debited for the plan i signed up for. Useless, incompitent. Dont sign up with momentum health because they cant help you with anything.