Momentums customer support is pathetic.

Could someone from Momentum’s claims department please contact me with an update on why my in-hospital treatment for 1 of the 3 days I was admitted has not been paid?

I have repeatedly tried to resolve this, but unfortunately, the consultants I speak to are unable to assist me effectively. Each time, I am kept waiting for extended periods while they search for information, only to be told they are still investigating or need to seek further assistance.

This has become extremely frustrating. I would appreciate a prompt and clear response. Additionally, I strongly recommend that Momentum consider improving staff training or increasing resources in the claims department to ensure more efficient and competent service