TH
Thuthukile H
1 reviews | Active since Nov 2014
14 Mar 2023, 11:01
Momentum will keep your money for 6 months after termination - don't use their savings options
Since I've joined momentum group, I haven't been able to login on their apps for almost 2 years. Now that I've cancelled the medical aid, and momentum group confirmed my savings would be accumulating interest, now I'm being told the funds will not be accumulating interest and they will be paid out in 6 months!! And that I signed a contract which I don't recall signing. So I ask them for a copy and they don't have the copy of the signed contract.
The service has been appalling to say the least.
Helpful (0)
Replies (2)0
Replies (2)Momentum Health's replyOfficial
14 Mar 2023, 11:29Good day Thuthukile
Thank you for bringing this enquiry to our attention, we will call you shortly any assist.
Kind regards
Jody Saunders
Thank you for bringing this enquiry to our attention, we will call you shortly any assist.
Kind regards
Jody Saunders
Momentum Health's reply14 Mar 2023, 11:29
Official
Good day Thuthukile
Thank you for bringing this enquiry to our attention, we will call you shortly any assist.
Kind regards
Jody Saunders
Thank you for bringing this enquiry to our attention, we will call you shortly any assist.
Kind regards
Jody Saunders
Momentum Health's replyOfficial
14 Mar 2023, 11:56Dear Thuthukile
Thank you for bringing this to our attention.
A consultant will contact you to discuss your complaint.
Kind regards
Debbie
Thank you for bringing this to our attention.
A consultant will contact you to discuss your complaint.
Kind regards
Debbie
Momentum Health's reply14 Mar 2023, 11:56
Official
Dear Thuthukile
Thank you for bringing this to our attention.
A consultant will contact you to discuss your complaint.
Kind regards
Debbie
Thank you for bringing this to our attention.
A consultant will contact you to discuss your complaint.
Kind regards
Debbie
