Momentum terrible communication and assistance

I've been a loyal customer of Momentum Health4Me for quite some time now, but unfortunately, I'm incredibly disappointed with the level of service I've received recently. For months, I've been experiencing issues with receiving my monthly vouchers, which are supposed to be a benefit of my membership. Despite numerous attempts to resolve this matter, I have yet to see any improvement.

Additionally, I've been encountering persistent issues with the app, which have remained unresolved since last year. As someone who relies on the app for managing my healthcare needs efficiently, this has been incredibly frustrating and inconvenient. Despite reaching out for assistance, the support provided via their WhatsApp line has been utterly unhelpful, leaving me feeling neglected and ignored.

It's disheartening to see such a lack of concern for customer satisfaction from a company that prides itself on providing quality service. Momentum Health4Me needs to address these ongoing issues promptly and prioritize the needs of their customers. Until then, I cannot recommend their services to others.

There has been no improvement because when I do the forget password it don't work as I do not exist in the system. So make it make sense.