Momentum takes time to come back now they do not want to pay doctor

Momentum does not go out of their way to assist a paying customer. I was admitted in hospital, after struggling to get auth. My bills come and momentum did not pay a specialist. I send in the bills and they come back to me stating that the doctors rooms did not put in practice numbers or codes. I called the rooms and they have send me the statement again.

I have send it in after this they have send me a mail stating momentum is not going to pay as we have send in the claim after 4 months if visit.

I need to go back to the doctor but cannot because there is a outstanding amount and I cannot pay this as I need to pay for the consultation.

I pay every month. Now momentum come back and said they will not pay this. every time we have an issue with the hospital cover of momentum

I will not recomend momentum to anybody!!!!