MOMENTUM SUCKS!!!!!!!!!!!!!!!!!!!!

<p>First there is the problem of no response from momentum health and if I do get a reply it will be 4 day - 2 weeks after I requested information.</p> <p>December I could not pay my medical aid due to personal reasons but as soon as I could I made a double payment to them, the amount of R7384.00 it has been 2-3 months since I last used my medical aid because there is always some sort of problem if I should make use of the medical aid, this month (end of February) I requested that my banking details be changed but came to find that they only deducted R1000.00 for health saver and did not deduct the whole amount for my medical aid, so they made a slip up and now they want me to make a manual payment to them which I refused, because I am in the process of cancelling my medical aid.</p> <p> I called them on the 06/03/2017 and requested that they refund my money, R7384.00 and R1000.00, as I have not even started to utilize that money, so it is still my money and they owe it back to me. I also requested a Cancellation form but still no feedback after they promised me that they would get back to me, 06/03/2017.</p> <p>In total I've send them 47 emails in the last Month-2 Months and they just rep**** to maybe 2 or 3 of them but still I did not get my money back. They told me that they would give my back a R1000.00 which I do not accept I want all my money back, in total R8384.00.</p> <p> </p> <p>I also contacted the Medical Board, but have not received feedback yet as they are swamped at the moment with emails, I laid a complaint on their Facebook page and laid a complaint on their website</p> <p> </p> <p> </p>