KW
Kareen W
1 reviews | Active since Aug 2018
02 Sept 2020, 13:24
Momentum *******
My husband died in Saudi Arabia on 14/06/20 and had to be buried there due to covid 19. After he died I contacted Momentum we have car, household medical aid and am still waiting on Momentum. It is almost 2months that my husband died and all they have done is put my medical aid on pause, I have called numerous times to no avail. I even called to change my medical aid so that I become the main member and seriously that is the only thing I have received from them change of main member forms, I am seriously not happy at the way they are handling things or should I say not handling things
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Momentum Health's replyOfficial
02 Sept 2020, 13:28Dear Mrs Whitcher,
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager from our Momentum Health department will contact you shortly.
Kind regards,
NDA
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager from our Momentum Health department will contact you shortly.
Kind regards,
NDA
Momentum Health's reply02 Sept 2020, 13:28
Official
Dear Mrs Whitcher,
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager from our Momentum Health department will contact you shortly.
Kind regards,
NDA
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager from our Momentum Health department will contact you shortly.
Kind regards,
NDA