Momentum Rots- Total indifference

Momentum Medical Aid - Chronic medicines closed for 96 hours for "System Maintenance". Anyone with this insurance was unable to obtain their chronic prescriptions from September 8-11. It could only be resolved on Monday. Since I leave for overseas tomorrow for three weeks, I am unable to wait until Monday, and had to pay out of pocket. MOMENTUM GAVE ITS CUSTOMES NO WARNING. It will be interesting to see how long, and with how many emails, Momentum and its Carousel of ******XX will take to refund me. Disgraceful, unprofessional and infuriating.