Momentum - Roger Naidoo - Worst of the Worst

Roger decided to take leave while his busy with client's much needed application's

Good Morning, Roger.

I am still waiting for the contact details for the ''Health Saver Debit Card'' Application that you promised to find out and send to me. Please send me this information so that i can apply for this card that i actually wanted to do +- 2 weeks ago already when you promised to send it to me.

Kind Regards

Good Morning, Roger.

I have checked and there is to date no membership welcome packs in my postbox. Can you maybe advice me when did you send this welcome packs as promised to my postbox?

Kind Regards

Good Morning.

Please change this member's banking details. I am still awaiting feedback from you regarding this application. Tomorrow this application will be 1 month and 18 days just to finalise. This is one of the longest waiting periods i have ever become just to finalise a application. As you can see i have e-mailed the practice regarding the tests and still haven't received any feedback as yet. Please send me the proof of payment of the tests so that i can send it to the practice to finalise this application.

PS: I have cc'ed my new broker in this e-mail. I trust that feedback will be given to him regarding this application. Come on Roger, you know how long we are waiting for this to be finalised. If the practice hasn't send the tests as yet, pick up the phone and phone them, ask them what's going on, because this is getting too much now. If this client is not important to you, let me know and i'll find some medical aid who do value his business.

Normal turn around time for a application to be finalised is : 10 days , not 1 month 18 days!

PS: Apologies, Roy that you need to see the bad side of me already, but this is how frustated i am now with this application as explained to you telephonically. Promises was made by Roger to please give them a chance to rectify this within reasoning time, but now they're taking more time that was given to them.

The previous broker who did this application with us Nkamogele Masungunye ********** is now nowhere to be found, avoiding the e-mails, phone calls, sms'es.

I have lots of time to post each day this week a new complaint on your social pages, so that people can be aware of how long it take to finalise a application, not a problem.