JN
Janice N

1 reviews | Active since Dec 2015

11 Jan 2016, 09:06

Momentum Refuses to Authorize

I visited a gynecologist for my general checkup and found that a lot of damage was done since the birth of my son and need an urgent operation to remove my cyst,<br> <br> I have never needed medical care since now and even though there are no waiting periods or exclusions even though I disclosed my medical history they insist on me running around now to get my medical history from doctors who have treated me I have emailed their form to the doctor who last treated me in 2014 for my pregnancy to have filled out and have gotten no response. I am in agony and am seriously considering going to a public hospital you pay so much for a medical aid to be messed around when you need to use it, my cyst is about to rupture but you deal with a bunch of ********* idiots for assistance and they don't want to hear anything, if i wait for them I would probably die waiting for an authorization code.<br> <br> I would not advise anyone to take out medical aid with Momentum and I thought Discovery was bad but they aren't because they are straight forward and would not give you the run around surely you would know if you don't have medical history you get it when the member joins the medical aid not into membership.

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Replies (1)
Momentum Health
Momentum Health's reply11 Jan 2016, 10:10
Official
Hello Janice Naidoo,


As per your discussion with our consultant your query will be investigated and feedback will be provided.

Kind Regards
Debbie van der Haar