Momentum poor customer support

Anrico is the most disrespectful member of the team not listening to reason and forcing only his saying onto people. Please attend to this as I will not tolerate this type of attitude. I'm a paying customer and it is not my fault he has to work this time of year. I'm also working and I don't have this bad bad bad attitude towards my clients. This is unacceptable he is a disgrace to anyone who has to work with clients over a phone. I am very disappointed in this man and the way he talks to clients. Please attend to his poor attitude!!! He has to talk to my broker as they had the arrangements made and he refuses and is a complete disgrace to momentum's name