FN
Freddie N

1 reviews | Active since Nov 2016

27 Sept 2022, 10:55

MOMENTUM PATHETIC

This is so shocking, people please never go with Momentum Health, my brother was admitted for a Stroke at Alberton Netcare Hospital, he received an account for R10k from radiology that they forcing him to pay, his plan with momentum radiology is covered under his plan, his wife broke her arm went to casualty at Alberton Netcare Hospital, they said she must come back for a follow up after a week, she went she got turned away, apparently its not covered by Momentum, i called momentum they said its covered she must go back, today she went back same thing happened and got turned away again, she is in such pain, I CALLED THE RADIOLOGY DEPARTMENT, JUST TO FIND OUT THAT THEY DONT DO BUSINESS WITH MOMENTUM HEALTH BECAUSE MOMENTUM DOESNT PAY THEIR ACCOUNTS, SO NOW ITS BECOMING THE PATIENTS PROBLEM,, THIS IS PATHETIC AND APPAULING IM SHOCKED.. EVERYTIME YOU CALL MOMENTUM U ON HOLD FOR LONG PERIODS AND GET CUT OFF

0
Replies (3)
Momentum Health
Momentum Health's reply27 Sept 2022, 11:09
Official
Dear Johan

Thank you for bringing this matter to our attention. We will contact you to discuss. 

Regards, 
Nosipho 
FN
Freddie N's update28 Sept 2022, 09:37
Reviewer Update
Disgusting no call
Momentum Health
Momentum Health's reply28 Sept 2022, 11:47
Official
Dear Johan 

I did try to call you yesterday, 27 September 2022 on *** and number went straight to voicemail and I left a message. 

I just tried you again today and the call was answered and disconnected. 

May I please ask for a convenient time to call you. 

Regards, 
Nosipho