Momentum or Monstrosity ?

After endless problems with Momentum. They do not reply to e mails, and if they do, it's normally a computer generated piece of #@$%. Finally, I get fed up, and cancel the product. I specifically ask them to a) Not debit my account b) Refund the balance in the account. What did they do? DOUBLE DEBITED MY ACCOUNT and then told me I must wait 6 months for a refund? They collect interest on my money for 6 months ????????? AFTER THEY IGNORED MY INSTRUCTION. When the Government hands out poor service awards, MOMENTUM will win top prize. And then go back to doing their nails, planning the week end , deleting client e mails and waiting for payday. Be warned STAY AWAY from the monstrosity called MOMENTUM