momentum more4me

This is to register my unhappiness with momentum more4me. I have their app and I've been trying to use for the last few days without any success. I could not go to the dentist and a GP without checking the app. Before calling momentum,you need to have their practicing number and this information is available on the app. So I decided to call their call centre on September to inform them about their app which was not working. The call centres people never assisted, I spent more than 30 minutes making calls which were being dropped without any explanation. There was an unprofessional woman which i first spoke to who told me to hold and dropped the call while I was on hold. I had spoken with her for such a long time and I was forced to keep calling. They are so unprofessional, rude and ***********.