JA
Johann A
1 reviews | Active since Jul 2016
31 May 2019, 10:32
Momentum mistake
I am getting penalized because of their mistake. Got a authorization for dental check up, sent in the claim. Claim to be paid from health saver because Momentum got the dates wrong? Resent claim to get it sorted out. Now I get a notification that I have to repay the whole amount back into my savings otherwise my account will be suspended. This is very unprofessional ,
Helpful (0)
Replies (3)0
Replies (3)
Momentum Health's replyOfficial
31 May 2019, 12:00 Dear Johann van Aswegen
We are currently investigating your query and will provide feedback shortly.
Kind regards
Roger Naidoo
Momentum Health's reply31 May 2019, 12:00
Official
Dear Johann van Aswegen
We are currently investigating your query and will provide feedback shortly.
Kind regards
Roger Naidoo
JA
Johann A's updateReviewer Update
04 Jun 2019, 13:46Hello Roger, any solutions?
Thank you, Johann
Thank you, Johann
JA
Johann A's update04 Jun 2019, 13:46
Reviewer Update
Hello Roger, any solutions?
Thank you, Johann
Thank you, Johann
Momentum Health's replyOfficial
05 Jun 2019, 15:22 Dear Johann
As per our telephone conversation, I can confirm the dental claims for the 15/02/19 has been reversed .This will reflect on your next claims statement.
Kind regards
Roger Naidoo
Momentum Health's reply05 Jun 2019, 15:22
Official
Dear Johann
As per our telephone conversation, I can confirm the dental claims for the 15/02/19 has been reversed .This will reflect on your next claims statement.
Kind regards
Roger Naidoo