Momentum Medical Aid useless

Absolutely Shocking Service. You have the worse Contact Centre that I have made contact with. Since last week I have been trying to get hold of Oncology. You're answering machine is useless. I left a message last WEEK Thursday I am still waiting for someone to contact me. I have a reference number, told me they would phone me on 17 Aug I am still waiting. You don't care because you don't need treatment for cancer. It is not your family member that is suffering. As long as you get your payment every month of R19K why would you take me seriously? You should improve your contact center. You should take your clients seriously. Please whoever read this message I have all the proof and emails sent to find out or try to find out what is happening with my husband's treatment, submitted 2 Aug. I hate you all. How long will it take to get feedback MOMENTUM? mEMBER NUMBER ***.