TA
Toyer A

1 reviews | Active since Feb 2019

19 Dec 2020, 13:25

Momentum medical aid

For a medical aid scheme, you should be available round the clock especially when people need to get authorisation for emergencys, you can do better especially when people spend thousands monthly for poor service

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Replies (2)
Momentum Health
Momentum Health's reply21 Dec 2020, 08:01
Official
I would like to thank you for bringing this matter to our attention.  It is unfortunate that you have not had a favorable service experience and would like to apologise for that. 

The matter has been escalated to the relevant department for investigation and they will be in contact  with you shortly to assist further.

Kind regards
NH
Momentum Health
Momentum Health's reply22 Dec 2020, 08:42
Official
Good day Toyer

I have attempted to contact you via your email and cell number provided to no avail. Please can you respond with a contact number and time , we can call you and discuss your complaint.

Kind regards
Jody Saunders