DM
Daphne M

1 reviews | Active since Jan 2017

20 Jun 2017, 15:23

Momentum Med aid bad service

<p>My husband amd I recently took medical aid with momentum , all was well up until they started sending email about three months back stating that we have not paid our monthly dues,but money was debit from our side. After a couple of calls to sort out the issue we were informed that there was an error in their accounts department and the issue will be immediately sorted. </p> <p>It is almost three months now and nothing is being done, our claims are being rejected and no way forward. </p>

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Replies (1)
Momentum Health
Momentum Health's reply20 Jun 2017, 15:37
Official

Dear Daphne Mudau

I tried to contact you , reached your voice mail .I have sent you an email requesting your medical aid number to allow me to investigate your query .Please reply .

Kind regards

Roger Naidoo