Momentum looking for excuses not to pay out claim

<p>I had been admitted to hospital for a few days as I had been dealing with a new born baby and challenges of being a new mother I did not have the oppertunity to claim for the days that I had been admitted. Upon returning back to work I called Customer care who advised me firstly that the payout amount has changed for 2017 and that a claim must be submitted within 4 months of the hospital stay. I had not been informed of this claim period on any of the documentation I signed when I joined. Momentum will have to proof to me where I agreed and took note by signature of this claim period!!! I feel this is a ***** way of doing business and you were just looking for an excuse to not approve my claim. What is the point of having medical cover if you do not get assistance when you need it</p>