1 reviews | Active since Jul 2022
Momentum lacks administrative communication
Does Momentum actually have any administrators after the broker locks you in?
I have sent an email to reactivate my Medical aid in 02 September, it's 15 October, and they haven't given proper feedback.
Firstly they asked for my ***, which was already in the email, secondly, they responded by asking for a form which was initially attached with the email.
What makes it worse is, you cannot respond directly to the email that responds to you.
The other issue is the Health Saver, I app**** for the Health Saver, which the application according to their app takes 72 hours. It been weeks now.
If anything, Bloom is actually doing a great job more than Momentum itself, because at least they make means of communicating regarding Health4Me
Dear M Mohau
We do apologize for the level of service received and any inconvenience thus far.
Kindly confirm your previous membership number or any recent reference obtained so we may investigate further.
You may also include your contact number.
Kind regards
Jasveer
Dear M Mohau
We do apologize for the level of service received and any inconvenience thus far.
Kindly confirm your previous membership number or any recent reference obtained so we may investigate further.
You may also include your contact number.
Kind regards
Jasveer