cC
ccharlr C

1 reviews | Active since Oct 2016

08 Feb 2017, 15:09

Momentum just want your Money!!!

<p>Good day All</p> <p>Momentum Health just want your money but doesn’t assist you in any queries you have regarding you medical scheme or payments.</p> <p>You send them emails or submit documentation to them and all what you get is the Auto-reply what they send and that is where it stop.</p> <p>If this continues, I will cancelled my Medical at Momentum Health and go over to another Medical. There is no Customer Service at all, and just hiding behind an Auto Reply. Why must we pay the salary of Momentum Health staff if they don’t even bother to do their work?</p> <p>I think I made a huge mistakes to refer one of my colleges to Momentum Health.</p> <p> </p>

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Replies (4)
Momentum Health
Momentum Health's reply08 Feb 2017, 15:37
Official

Thank you for bringing this to our attention.

A consultant will contact you to obtain the necessary information required to resolve your query.

Kind Regards

Debbie van der Haar

Momentum Health
Momentum Health's reply08 Feb 2017, 15:37
Official

Thank you for bringing this to our attention.

A consultant will contact you to obtain the necessary information required to resolve your query.

Kind Regards

Debbie van der Haar

Momentum Health
Momentum Health's reply09 Feb 2017, 13:21
Official

As per our discussion the above query has been resolved.

Kind regards

Debbie van der Haar

cC
ccharlr C's update09 Feb 2017, 13:51
Reviewer Update

Thank you very much... appreciate it a lot