CA
Cynthia A

1 reviews | Active since Feb 2011

04 Mar 2015, 11:30

Momentum just cant get it right!

The past two months have been a nightmare trying to get my two daughters onto Momentum Health Medical Aid. <br> Momentum never responds and you find out about all the delays and reasons for application not being processed after you phone them. I have made numerous calls and despite asking for a Manager to call me back after two months I have not heard from a Manager. The applications were finally finalised today, however information on the documents still incorrect. The Consultant was very unhelpful and refuses to understand my query.I am frustrated and I want Momentum to reimburse me for all my phone calls to them. This process was extremely stressful. I have called consultants everyday to query the delays. This last Consultant was a shocker! <br> <br>

0
Replies (1)
Momentum Health
Momentum Health's reply04 Mar 2015, 11:54
Official
Hello Cera,

Thank you

One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind Regards

Roger Naidoo