Momentum is playing with peoples lifes

Momentum is dodging every single corner they possibly can.They have absolute no regard for once health but rather about what is good for them.They sold a medical aid to me under false pretenses, wrong benefits and took 6 month to do an investigation.Apart from being very expensive compare to other funds they are not interested in the patient at all. If I don't phone to discus this matter they wouldn't. They are the reason why I am six months in arrears with my car installments, rental and OD. I have reported them to the ONbudsman but it seems they take their time delivering on time what is required. After the six month in-depth investigation I still needed to explain the whole case to the head of department but I was told he know the ins and outs of the case. When I contacted the HOD he told me what amount of money will I take to make this go away. I said no not to take it away but to get my chronic medication asap, maybe they know I am desperate because my need of medicine. To them you are only a number. Today is the final day which they need to refund me and now \no one"is available to give answers and he is not in the office. Think twice before joining and review your policy"""