EB
Esmarie B

1 reviews | Active since Oct 2023

04 Jun 2025, 16:35

Momentum ingwe option medical aid

Momentum ingwe is definitely the worse medical aid on the planet. I can't even complain about clients services as it doesn't exist. The cancell our medical aid due to non payment although money was in the bank. Ive sent 9 emails regarding payment of claims and authorisation number for the last 2 month and not once did any consultant advise me regarding suspension or non payment. In February they took way to much of my account for the premium and that us where it all start. Payment is not the only issue, rather stay away from Momentum medical aid if you don't want to experience an extreme amount of stress. The call to asked for a practice number to give authorisation but surely the consultant should have notice the payment issue as nothing was mentioned to me about it. I asked them today to re instate and I will transfer payments over. But now you have to reapply.

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Replies (1)
Momentum Health
Momentum Health's reply05 Jun 2025, 12:44
Official
Dear Esmarie Baird

Thank you for bringing this to our attention.
We will be in contact to obtain all the necessary information required.

Kind Regards
Debbie