MG
Megan G

1 reviews | Active since Aug 2023

02 Aug 2023, 14:34

Momentum in breach of the POPI ACT

Momentum is in breach of the POPI ACT, My ex husband was removed from my medical aid in January 2023, recently I found out I was pregnant with my new partners baby, now Momentum keeps on sending my ex husband updates on my pregnancy, I have asked Momentum to remove his details as it should've been done in January 2023 already. Momentum confirmed that this was done, yesterday I was informed that he is still getting the updates on my pregnancy as Momentum sent ANOTHER update to him! I will be taking Momentum Health to the FSCA as they are not complying with the POPI Act and sharing my PRIVATE HEALTH Information with third parties without my consent.

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Replies (1)
Momentum Health
Momentum Health's reply03 Aug 2023, 12:48
Official
Dear Megan 

Thank you for bringing this mater to our attention. We will investigate and contact you to discuss. 

Kind regards, 
Debbie