Momentum Healths Communication needs to be improved

I am extremely disheartened by Momentum Health. You continuously have to call them, and email them for answers, regardless of the urgency of the matter.

My contract has been terminated for "non-disclosure " of current pregnancy when joining the scheme. Regardless of my efforts to prove innocence I lost. The first time i mentioned pregnancy to them was in March 2018, and only in August a final recieved a conclusion and countless investigations have been completed. I have sent emails and called numerous times. Their communication seems very bad.

I am a month a way from delivery, and my membership has been terminated, yet no-one seems to treat me like a human being, but rather a number on their records. I respect their decision of terminating my contract, however a consultative approach wouldve been better, especially from a fragile department such as Maternity. I have now been left with no medical aid, complications from the Stress , no refund on premiums, and a few weeks to gather myself financially for hospital bills, and still no real answers on way forward.

All this from a Brand I consider very highly.