1 reviews | Active since Dec 2015
MOMENTUM HEALTHCARE'S LIES CONTINUE, UNABATED.....
Dippy Debbie, the cyber-responder, rep**** that "they were looking into my complaint" and a "consultant" (sic) would get back. A predicted lie, and further evidence of the incompetence and dishonesty of this company. And they paid for this *******, nagal! My true feelings, unfortunately, would be removed from this platform. Isn't it a pity the way these bullies and greedsters treat their customers on a regular basis - and get paid. My chronic meds have STILL not been delivered, and I have not had the courtesy of a promised reply. Then, in spite of deducting money from my account, they will insist on reems of paper and hours of admin time to get it back. Some people are unable to fight back, and must take this abuse with no possibility of challenge. I am sure a breach of contract civil suit by enough persons would force them (Momentum) to give their customers the respect and dignity they deserve - after all, we are all paying hard earned cash for this abuse. And they say the government is ***********! Try reaching Toni Van Den Bergh, its CEO - he/she is unreachable/untouchable - counting their money in their ivory towers. What will "Debbie" have stored on her canned responses, say to defend this indefensible behaviour.
RINKY BHEEM SENT THIS - HIS/HER email is Greek. I asked for a refund for my out of pocket expenses. He/she is processing a CLAIM- then signs off this "no-reply" email using a name and the general mailbox. There is no way to contact this individual directly, or at all. Convenient. I called back. Convenient? NO, Efficient? NO, Transparent/ NO?
They "Look Forward to Being of Further Service"!!! Are they kidding? Their actions are appalling and stressful, and deliberately obfuscate the direct question I posed. I'm paying for this
Dear Michael
- Via our web chat facility on momentummedicalscheme.co.za; visit momentummedicalscheme.co.za, click on "Contact us" and then on “Click here to join a virtual help session” for one of our consultants to assist you digitally;
- email us at *** (please include your membership number in your email); or
- send us a WhatsApp message or call us on ***.
RINKY BHEEM SENT THIS - HIS/HER email is Greek. I asked for a refund for my out of pocket expenses. He/she is processing a CLAIM- then signs off this "no-reply" email using a name and the general mailbox. There is no way to contact this individual directly, or at all. Convenient. I called back. Convenient? NO, Efficient? NO, Transparent/ NO?
They "Look Forward to Being of Further Service"!!! Are they kidding? Their actions are appalling and stressful, and deliberately obfuscate the direct question I posed. I'm paying for this
Dear Michael
- Via our web chat facility on momentummedicalscheme.co.za; visit momentummedicalscheme.co.za, click on "Contact us" and then on “Click here to join a virtual help session” for one of our consultants to assist you digitally;
- email us at *** (please include your membership number in your email); or
- send us a WhatsApp message or call us on ***.
