HP-vW
Heidi Pfeifer - van Wyk

1 reviews | Active since Oct 2013

23 Sept 2025, 14:31

Momentum Health4Me is no Health4You

Health4Me... really? I don't think so.

I took out medical insurance (I was mislead by SEESA Brokers stating it was a medical aid) for my son and my worker earlier this year.

On 10 July 2025 my son was involved in an accident with his motorcycle. According to the policy schedule accidents are covered. Thus we took him to the ER and they did x-rays on his leg and hand. We had to pay the hospital (ER) their consultation fees, due to them not accepting medical insurance, however they did get an after hours authorisation for the x-rays.

I have sent the receipts to Momentum, and the account was sent from the radiologists.

Momentum did not pay for or refund these. This means we are out of pocket almost R5000, after paying Momentum for months.

0
Replies (1)
Momentum Health
Momentum Health's reply23 Sept 2025, 16:31
Official
Good day  Heidi Pfeifer - van Wyk 

Thank you for bringing this enquiry to our attention, we will call you shortly to obtain more information and escalate the complaint.

KInd regards
Jody Saunders