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Phumelele S

1 reviews | Active since Feb 2026

24 Mar 2018, 02:14

Momentum health- worst medical scheme

My father became a member of momentum health and he was required to do a series of tests before the medical aid was approved to see which medical conditions were pre existing and from those series of tests he underwent his medical aid was approved and was effective with just two conditions that had a waiting period of 12 months and also could not use the medical aid in the first three months - so now in the first month that my father’s medical aid is active he unfortunately fell ill and we took him to the his Doctor and gave him some meds and a few weeks later got worse we then called an ambulance and found out that my father has chest infections which his never suffered from before and had to be admitted- medical aid have since denied him authorization and any other further medical care until they can prove that this is not a condition his had before. My father is 67 years old pensioners who now has to be sick and taken care off at home whilst he is paying for a medical aid that can not support him? This is very disturbing and I feel for people who are schemed by this money making business company Momentum health it has no interests of its people - I am utterly disgusted

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Replies (2)
Momentum Health
Momentum Health's reply26 Mar 2018, 07:10
Official

Hi Phumelele

One of our consultants will contact you shortly to discuss your enquiry.

Regards

Janet Behari

PS
Phumelele S's update03 Apr 2018, 21:59
Reviewer Update
I respond with such anger and disgust yet again, a consultant called me from momentum to ask me a personal question about my father health and never called me agin, I am not surprised...I expected this from momentum My fathers health has worsen, his sleeping and being taken care off by a public hospital yet Momentum still deducts money from him -my father is a pensioner for goodness sake - you are continuing taking the little he has that he thought would at least give him the comfort should he need any medical attention Momentum is digging medical history of my father, trying to find every excuse under the sun not to pay for medical bills Linda contacted me and asked me questions about my father who at the moment cannot speak or think probably due to his health worsening and when I called back I was denied any assistance and told that I don’t have authority to speak on his behalf. My family has never been to a public hospital prior to this and we had to wait 24 hours just to see the doctor yet my father pays monthly a medical aid that is scheming, you have caused us a lot of pain and anger and I feel very guilty because I suggested they move to momentum (if only I knew) Poor service, worse service and good at taking money