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abigail.seeber abigail.seeber

1 reviews | Active since Jan 2017

11 Jan 2017, 15:13

Momentum Health USELESS

<p>I sent a new business application form to be processed in November 2016. in December i received an email back from them with a ref no that it was busy being processed. when i called them almost two months after it was sent they informed me that it was not done and that all i can do is process a new one. </p> <p>The problem with this is i have now waited two months for a medical aid that i don’t have and still will not have in three months’ time due to waiting periods. No wonder our medical industry is suffering. Clients have to sit with issues like this before they can even be covered in the first place. then we pay huge amounts out per month on premiums and when we eventually do claim on the medical aid we get told its not covered or we need to pay in. </p> <p>How does Momentum Health think that, this is sufficient and good service and still expect new business. </p>

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Replies (2)
Momentum Health
Momentum Health's reply11 Jan 2017, 15:52
Official

Your query has been forwarded to the relevant department and a consultant will contact you.

Kind Regards

Debbie van der Haar

Momentum Health
Momentum Health's reply11 Jan 2017, 15:52
Official

Your query has been forwarded to the relevant department and a consultant will contact you.

Kind Regards

Debbie van der Haar