MS
Margaret S

1 reviews | Active since Mar 2020

18 Jun 2024, 09:55

Momentum health the worst

Momentum Health the worst ever had a broker that had no idea what he was doing sold the wrong product to me after I joined and needed the medical aid I only then found out through Momentum that it is not the right product I cancelled my membership with them and asked I need my refund back and then only got informed that only after 4 months I will get my money back I was only with them for 2 months could never use my medical aid as the cards were never given to me and it was just a hospital plan now I must wait 4 months for my refund unacceptable as momentum certainly does not wait 4 months for a premium to be taken I want my money

0
Replies (1)
Momentum Health
Momentum Health's reply19 Jun 2024, 13:02
Official
Dear Margaret

Attempts to contact you telephonically with regards to the above complaint proved unsuccessful.
Kindly provide an alternate number.

Regards
Debbie