TS
Thato S

1 reviews | Active since Aug 2021

05 Jun 2022, 15:28

Momentum Health: Terrible Service!

Terrible service from Momentum Health. Soon after I joined they refused to pay for my hospital stay at Life Fourways. In fact, they didn’t pay for anything! As if I planned to have a ****** ectopic pregnancy! Over R60 000 that my partner & I had to pay to the hospital, excluding Anaesthesiology fees, Gynae fees & Radiology fees that we also had to fork out! From then on I knew that we didn’t choose the best service provider! Now they are taking forever to process a claim that I sent through in April! All Momentum employees who have claimed to be looking into the issue , all gave me DIFFERENT RESPONSES to one request! Which is evident that it is a delaying tactic & they don’t want to pay out the claim! Unfortunately for them I will take this matter further if they don’t sort this out within one working day! I am sick & tired of them treating us like this!! Only one individual was willing to help, unfortunately I don’t recall his name.

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Replies (1)
Momentum Health
Momentum Health's reply06 Jun 2022, 17:01
Official
Dear Thato

Thank you for bringing this to our attention.
A consultant will contact you to obtain the necessary details required in getting this matter resolved.

Kind regards
Debbie