Momentum Health terrible service

I gave two stars only because my visit to my doctor was settled rather quickly, it should in fact be only one star. Terrible service by Momentum. I went to the doctor on May 26th 2021 and was diagnosed with severe chronic hypertension and major depressive disorder. My doctor filled out an application form to register my rather important medications as chronic medication. I gave it a day or two, however after trying to fill the prescription my medication has not been authorized yet. I tried again yesterday, still no authorization. The pharmacy called, I called, to no avail. I called AGAIN today (2nd June 2021) and was told that no such email has been opened as yet. LUDICROUS! I desperately need this medication, apparently the person/s who handle such applications at Momentum are more interested in picking noses or counting toes than doing their jobs and ensuring that people get their very important medication. Now apparently I also need to register with some other business to have my medication delivered in stead of just going to our local Dischem to pick it up, goodness knows how long that might take. I have a wife and young daughter, I can't afford to get a heart attack or stroke. Terrible service.