1 reviews | Active since Jan 2017
Momentum Health Terrible
Momentum categorically told me telephonically that my premium would be R1913, I later get a letter stating my premium is R2711.
I queried the above and the R1913 was in their words "a human error", and they are not prepared to give me the premium as categorically stated by the momentum employee.
I then spoke to a manager who told me I can do what I like, post on social media, go to the ombudsman, cancel my membership, he doesnt care.
This shows me how much momentum values their customers, they simply "dont care".
I am disgusted by your conduct in this matter and I would encourage anyone not to even consider momentum, they dont care, they just want your money, as much as possible.
I will investigate my rights in terms of the consumer commission but I will cancel my membership and choose a more ethical medical aid.
Momentum: You lie, treat customers with disrespect, disregard personal queries to get more money, I find your modus opperandi disgusting.
I advise anyone reading this not to even consider this disgusting, ********* company witg complete disregard for comsumer rights.
