Momentum health saver not doing much saving....!!!!!

In 2 consecutive weeks my frustrations with Momentum health just keep getting bigger! This company really has me on the edge with worry!!! When they are really needed you find yourself being completely helpless!!!

As people who are self employed and this being known to us that income is so erratic! In the past we bought products that should safeguard us in times of need! Turns out not so much!!!

Momentum health saver isn’t quite doing so much saving!!! This being a completely complementary and voluntary product for medical expenses that are either short paid or in excess to what is available in the std savings account. It proves it works to be limited to you as a client when you really need it to save you!!!

This year has started out to be one of these very tough years with our business. So when a dependent on our plan suddenly heats up and needs medical attention and everything with Momentum is paid up to date!!! They have not updated their records accordingly we find ourselves in a jam!!!

This product ‘health saver’ should not be dependent on what is happening with main health plan simply because even if I chose to terminate our membership with Momentum it is money that I get paid back!

So when a suspension happens on the main plan why does this also get suspended???

This is an add on product for those uncertain times when funds in all sort of accounts whether belonging to Momentum health or not are exhausted!!!

But Momentum does not think about these scenarios this is all about them!!!! I am not sure if anybody who works for this company actually has any regard for their clients!

They make rules that are the most illogical and impractical and when they are tested and questioned about their own rules then they simply cannot even understand them themselves!!! They too find no sense as to why they are being exercised under certain situations that have played out in my dealings with them!!

This is so angering and frustrating!!!

I am also unsure whether service consultants like Chanelle Naidoo have executive powers to address complaints attentioned for management!!!!